Frequently asked questions

All of your questions, answered

Choosing the right healthcare provider is an important decision, and we know you’ll have questions. Explore some of our most common FAQs, or book a Discovery Call to speak with one of our clinicians about your goals and how we can help.

General faqs

As we usually have a waitlist, we have implemented a 12hr cancellation policy or a $50 appointment fee is administered. This is to ensure that we can get patients on the waitlist in earlier. You can see our full policy here

While it is never our intention to create soreness after an appointment, sometime this may occur. Usually this is a transient symptom that settles down very quickly. However, if you are concerned about some post treatment/rehab soreness just phone us and chat to your practitioner.

We know it can be challenging to do your rehab at home, and thats why we provide you with our Rehab exercise App which has all the videos and instructions you need to get it done. If you still are unsure, our practitioners are always open for you to contact us directly so we can address any of your concerns.

Our practitioners do much more then just that. If you are not comfortable with a specific type of treatment we can always find other ways to help get you your result.

Scope prides itself on working with other coaches, trainers, Doctors and practitioners. If you let us know we will contact your coach or Doctor.

While we respect everyones decision on how they decide to look after their health, if you are not interested in taking an active component to your recovery we probably arent the right clinic for you. 

Back 2 your best rehabilitation programs™

No, this program combines targeted rehab with whole-body training to support overall strength, mobility, and recovery. It is a combination of clinical care and training. You also receive weekly treatment to ensure your body remains feels great at all times.

Yes, each program is tailored to your individual needs and goals and condition.

Yes, if you have chiropractic cover, you can claim back through your private health or sports insurance.

Yes, you can pause your membership for up to 4 week, we just require 2 weeks notice.

No, but we do recommend it as those who attend our sessions in the clinic leads to better and faster results.

What we can help with

Common conditions that we treat

From everyday aches to complex injuries, our team helps people overcome a wide range of musculoskeletal conditions through evidence-based treatment and rehabilitation.

Are you ready?

Your next chapter starts here

You don’t have to settle for living around pain or uncertainty.

Whether you’re recovering from an injury, looking for long-term solutions or simply ready to move with greater confidence, we’re here to help you take the first step.

Let’s create a plan that gets you back to doing what you love—not just for now, but for years to come.